Rheem heat pumps have been upgraded in the last couple of years and are now in the top third or all brands – not quite as reliable as Trane or Carrier, but improved and more efficient.
About Rheem
The Rheem Manufacturing Company was founded in Emeryville, CA, in 1925 by brothers Richard and Donald Rheem. Today, Rheem makes HVAC equipment plus water heaters and boilers. Now owned by Paloma Industries in Japan, one of the largest manufacturers of gas appliances in the world. Ruud is a sister brand with identical heating and air conditioning equipment except for the name on the label.
Currently, Rheem is the largest manufacturer of water heating products in North America.
How Rheem Heat Pumps Compare with Other Brands
When comparing Rheem heat pumps with other major manufacturers in the market, several key factors come into play. Let’s break down how Rheem stacks up against its main competitors:
Price Point and Value
Rheem generally positions itself in the mid-range price category, offering better value than premium brands like Carrier and Trane while maintaining higher quality than budget options. For instance, a typical Rheem residential heat pump unit costs between $4,500 to $7,500 with installation, compared to Carrier’s $5,000 to $10,000 range. This pricing strategy makes Rheem an attractive option for budget-conscious homeowners who don’t want to compromise on quality.
Efficiency Ratings
Rheem’s top-tier models achieve SEER ratings up to 20, which is competitive with other major brands. While this falls slightly below Lennox’s maximum SEER rating of 24, Rheem’s units generally offer better cost-efficiency ratios. Their mid-range models typically feature SEER ratings between 16 and 18, matching or exceeding similar offerings from Goodman and York.
Warranty Coverage
Rheem offers a 10-year parts warranty on most models when registered, which is on par with industry standards. However, brands like Goodman provide lifetime compressor warranties on select models, giving them an edge in this aspect. Nevertheless, Rheem’s warranty terms are more comprehensive than those offered by York and some other competitors.
Reliability and Durability
Consumer reports and HVAC contractor surveys consistently rank Rheem among the top five most reliable heat pump brands. While Trane and Carrier often receive slightly higher reliability ratings, Rheem outperforms brands like York and Coleman in this category. The company’s units typically show lower failure rates during the first five years of operation compared to industry averages.
Technology and Features
Rheem’s EcoNet Smart Technology system competes well with Carrier’s Infinity and Lennox’s iComfort systems, though it may not offer quite as many advanced features. However, Rheem’s smart technology is generally more user-friendly and easier to integrate with existing home automation systems than many competitors’ offerings.
Installation and Maintenance
HVAC contractors often praise Rheem’s units for their straightforward installation process and accessibility for maintenance, putting them ahead of brands like Goodman and York in this aspect. The availability of replacement parts is also generally better than lesser-known brands, though not quite as widespread as Carrier or Trane.
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In conclusion, Rheem heat pumps offer a compelling middle-ground option in the HVAC market. While they may not lead in any single category, they consistently perform well across all important aspects – from efficiency and reliability to price and features. This makes them a solid choice for homeowners seeking a balance between quality and affordability in their heating and cooling solution.
Rheem Heat Pump Unique Features
Over the years, Rheem has developed a line of heat pumps with features that keep them in the list of the best known names in the industry.
Four Compressor Options
Rheem is the only manufacturer that offers four different types of compressors, which are the heart of any heat pump. Copeland variable-speed, three-stage, two-stage, and single-stage scroll compressors give you a wide selection of cooling and heating capacities as well as efficiencies from one top-rated company.
Four Model Series
Starting with their entry level Select Series and progressing through the Classic, Classic Plus to the top of the line Prestige Series, Rheem heat pumps give you options for cost, performance (staged heating and air conditioning) and efficiency.
Rheem EcoNet
All models in the Rheem Prestige Series and Classic Plus Series are designed to operate with the EcoNet Smart thermostat that optimizes system performance and allows the user remote access via the EcoNet App. This system can send important equipment alerts to your phone or email. Voice control is another plus that EcoNet provides.
Very Good Warranties
Ten-Year Conditional Unit Replacement Warranty standard for all Prestige and Classic Plus Series models means that if the compressor fails while under warranty, Rheem will replace the entire outdoor unit, called the condensing unit. The Classic Series has Rheem’s 10-year warranty, while the Select Series has a 5-year parts warranty.
Additional Features
PlusOne Energy Efficiency in the most efficient Prestige heat pump offers up to 21.95 SEER and 11.5 HSPF efficiency. This is one of the newer models showing Rheem’s commitment to improving energy efficiency and performance.
PlusOne Triple Service Access – 15″ wide, industry-leading corner service access panel makes maintenance and repairs easier and faster. Only three fasteners holding the removable corner allows optimal access to internal unit components.
Rheem Heat Pump Model Analysis
Here is a chart with some basic information for quick reference. For more details, see the Product Lineup and Features section.
| Model | SEER & HSPF | Compressor | Sound |
|---|---|---|---|
| RP20 | 21.95 & 11.5 | Variable Speed | 59-73 decibels |
| RP17 | 18.5 & 9.5 | Three-Stage | 66-75 decibels |
| RP16 | 16 & 9.0 | Two-Stage | 71-75 decibels |
| RP15 | 15 & 9.0 | Single-Stage | 73-76 decibels |
| RP14 | 14 & 9.0 | Single-Stage | 72-77 decibels |
| RP14**F | 14 & 8.5 | Single-Stage | 73-76 decibels |
| WP14 | 14 & 8.5 | Single-Stage | 72-77 decibels |
| WP14**F | 14 & 8.5 | Single-Stage | 75-77 decibels |
Rheem Heat Pump Cost by Model
| Model | Installed Cost |
|---|---|
| RP20 | $9,800 – $12,500 |
| RP17 | $8,450 – $11,600 |
| RP16 | $7,650 – $10,900 |
| RP15 | $6,100 – $8,750 |
| RP14**F | $5,550 – $7,800 |
| RP14 | $5,200 – $7,400 |
| WP14**F | $4,700 – $7,250 |
| WP14 | $4,450 – $6,850 |
Rheem Heat Pump Prices by Size
The top Prestige and Classic Plus models are available in 2-5 ton models. The others start at 1.5 tons through 5 tons.
| Heat Pump Size | Home Size | System Only | System Installed |
|---|---|---|---|
| 1.5 ton | 600 – 1000 sf | $2,600 – $7,550 | $3,900 – $9,600 |
| 2 ton | 1001 – 1300 sf | $3,150 – $8,000 | $4,455 – $10,000 |
| 2.5 ton | 1301 – 1600 sf | $3,700 – $8,550 | $4,990 – $10,700 |
| 3 ton | 1601 – 1900 sf | $4,100 – $8,850 | $5,400 – $11,150 |
| 3.5 ton | 1901 – 2200 sf | $4,350 – $9,300 | $5,750 – $11,600 |
| 4 ton | 2201 – 2600 sf | $4,600 – $9,700 | $6,100 – $11,950 |
| 5 ton | 2601 – 3200 sf | $4,950 – $10,200 | $6,550 – $12,550 |
Using House Size to size a heat pump is only a rough estimate. Your HVAC contractor should do a Manual J load calculation to make a close determination of the heat pump size required to adequately heat and air condition your home without over-sizing it.
Using a quality Cooling BTU Calculator can give you a good idea of the size of the heat pump needed.
How to Get the Best Rheem Heat Pump Prices?
- Firstly, keep in mind that installation quality is always the most important thing for heat pump project. So never sacrifice contractor quality for lower price.
- Secondly, remember to look up the latest tax credit and rebates.
- Thirdly, ask for at least 3 bids before you make the decision. You can click here to get 3 free estimates from your local contractors, and this estimate already takes rebates and tax credit into consideration and filter unqualified contractors automatically.
At last, once you chose the right contractor, remember to use the tactics from this guide: homeowners tactics when negotiating with HVAC dealer to get the final best price.
Feel free to ask any question by leaving a comment, we will answer any question with actionable tips.
What Customers Say About Rheem Heat Pump
When researching the Rheem Heat Pump, you will find a variety of customer opinions which are crucial in understanding the unit’s performance. Here’s a snapshot of what users comment on:
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- Energy Efficiency: Customers often highlight the pump’s efficiency, noticing a reduction in their energy bills.
- Reliability: Many users report that their Rheem Heat Pump operates consistently without frequent breakdowns.
- Noise Level: The units are typically described as quiet, a plus for customers sensitive to sound.
- Installation: Several reviews mention professional and straightforward installation processes.
- Customer Support: Opinions vary, with some customers pleased with prompt service, while others had less satisfying encounters.
| Aspect | Customer Feedback |
|---|---|
| Energy Savings | Mostly positive feedback on energy cost reduction |
| Durability | Generally regarded as reliable over time |
| Operational Noise | Often praised for being quiet |
| Installation Process | Mixed reviews, though many cite a hassle-free experience |
| After-Sales Service | Varied experiences with customer service responsiveness |
In summary, reviews suggest that Rheem Heat Pumps are a worthy consideration for their efficiency and quiet operation, albeit with mixed experiences regarding customer support and installation. Remember, individual experiences can differ, so weigh these reviews against your specific needs and preferences.
Rheem Heat Pump Warranty
When you purchase a Rheem heat pump, you are provided with a Limited Warranty. This warranty covers repair or replacement of the defective parts. The warranty duration depends on the specific model of the heat pump you have acquired.
Parts Warranty: Most Rheem heat pumps come with a 10-year conditional parts warranty. This warranty is valid only if you register your product within 60 days of installation. If not registered within this period, the parts warranty is reduced to 5 years.
Labour Warranty: The standard Rheem warranty does not cover labour costs. However, you can opt for additional protection through a Rheem independent contractor, which might include labour coverage.
Heat Exchanger: Rheem also offers a limited lifetime heat exchanger warranty on some models, provided that the product is registered as required. This covers the heat exchanger for defects for as long as you own your home.
Installation Errors: Be aware that warranties do not cover damages due to improper installation. Therefore, ensuring your heat pump is installed by a certified professional is crucial for maintaining your warranty eligibility.
Transferability: The warranty is usually transferable to a subsequent homeowner within the first five years of installation, adding a potential value if you sell your home.
For the full details and conditions, check your product`s warranty certificate or visit Rheem’s official website. It’s important to read and understand your warranty to know what is covered and for how long.
My Rheem heat pump has been a pain since new. Its about 5yrs old and I have spent close to $2000 in just the last month or so. It is junk, read the reviews. I give up, I couldn’t afford to keep it up if it was free not to mention the down time. NO MORE RHEEM PRODUCTS. EVER!!!
Can you have a Rheem outside unit installed if you have a Lennox air handler
I’m in the process of replacing my heat pump and air handler . My contractor quoted me $5400 for Rheem 2 ton Air handler and 14 seer 2 ton heat pump. No model numbers . Should I be concerned especially with all the problems I see Rheem is having . The work will be done on my home in Virginia . But I read about having a manual j calculation . Can a contractor even give this quote of product and price . I live in Hawaii throughout the year and I rent my home in Virginia . I just don’t want a bunch of headaches with the contractor. With me being in Hawaii but my home is in Virginia . Your feedback would be helpful please Thank You and Aloha .
We are in the process of choosing which heat pump to purchase to replace our 27 year old Rheem heat pump unit. We love Rheem, our unit has been a very reliable unit as long as we used a reputable hvac person to do our annual servicing. We have been quoted around $4,200 for a 1800 sq ft home in PA. Can you give us any advice? Thank You!
Rene,
Yes, the price includes both the outdoor unit and air handler.
Quoted $7481 for a Rheem 15 seer split unit heat pump. This price seems higher than other ones. Please tell me Rheem is reliable. Replacing a 16 year old Carrier heat pump that leaked Freon since day one. Please tell me Rheem will not give me problems. Are they better than York?
What did you eventually decide on?
Just got Rheem AC and furnace installed.
Hello,
I have had quotes for both Amana 16, 18, and 20 SEER and Rheem 14, 17, and 20 SEER. I figured the middle of the road would be a good option since my AC/heat pump is very old and in need of replacement. My questions are is a 17 too overkill since I live in western KY in about 1500sqft? And if is not too much I would like to know what is the best option Amana vs Rheem? I was quoted on the Rheem 17 SEER $7000 w/ $750/10 year labour warranty. The Amana 18 SEER $6200 w/ $500/10year labour warranty. Please advise on the options as well as the pricing for each?
I am having a Rheem 17 Seer 4 ton unit installed today for $7600.
Question. My parents currently have a self contained Raheem heat pump. I was told that the self contained units are not as efficient as the split units. We need to replace it, but not sure which way to go.
I am in the process of purchasing a Heat Pump, packaged system, for a residence in AZ. I will be getting 3 quotes from local companies: AZ Refrigeration, Scottsdale Air and Parker and Sons. Currently there is a 2005, 3 ton 13 Seer Trane unit on the residence. I have one estimate in for a Rheem 3 ton, 14 Seer Model: RQPMA037. I didn’t see reviews on your site for this model and Consumer Reports lists Rheem and Goodman products low on their list for reliability. I am looking for a quality, basic or standard heat pump. Please impart your insight and wisdom. Thank you.
5/18/19
Just had Beutler heating and air conditioning of Sacramento install a two stage 5 ton Rheem 17 Seer A/C and furnace as our Carrier brand of 13 years went kaput on Friday 5/17/19.
A comfort specialist named Ron came out and gave us an estimate of $18k. Definitely on the super HIGH side but I trust the Beutler name and it’s reputation. I could perhaps of saved $1500-3k shopping around for a bargain. I suggest you do that.
Three men came Saturday 9am in a timely manner with the appropriate trucks, equipment and professionalism and got to work.
The job was split up between two people with one kid learning the ropes on the ac while the other had 5 years experience installing furnaces.
Another “supervised” the two. To his credit he got wet (it rained) and did work. All solid workers and left my home clean.
Job took six hours and with only one minor hiccup and that was the required distance the AC had to be from the wall. Code states 8″. Problem is with that distance pushed out from the home one can’t get a wheel barrow or the green yard waste past the new ac. Nada, zilch, not happy. These code requirement, I don’t know who makes them but they should realise solid objects stay fixed such as a home and a neighbors fence and they should consider that before going about changing requirements. The old ac I could BARELY get the wheel barrow and green waste bin through and that was a snug fit scrapping the AC unit to get it by. With new codes requiring another six inches blocking the walkway? Don’t know if the inspection will pass but I’ll make my pitch as to why the AC had to stay in the exact same spot.
Questioned Ron with Rheem past reliability issues and he stated that he was confident they have left behind their coil issues of past years. I hope so.
For $18k I would not look forward to paying out labor for faulty MFG defects.
Time will tell.
Cheers
Is an advantage plan better than an outright cash payment?
My house has a Trane/ 13 SEER / Split unit / 2200 sq ft home. During the Spring service check-up, the tech found a leak in the air Handler. I did some research and contacted a few HVAC companies for estimates. The different estimates were a shocker $$$$. I received estimates on Goodman, York, Trane, Rheem all under $10,000, 4ton, 14 SEER. One company quoted under $11,500 on a Rheem 4 ton / 14 SEER same company quoted a Rheem 17 SEER / 4 ton for $14,500. I also received estimates from other businesses on Amana, Rheem, and American Standard. An Amana ASZ14 SEER/ 4 Ton/ just under $9,600 or Amana ASZ16 SEER/ 4 Ton just under $10,200.
Another company quoted me two Rheem Classic plus 4 ton/ 16 SEER for a little over $10,600 and a Classic plus 17 SEEER three-stage for $11,900
They all include the 1yr labor, 10 yrs parts, and 10 yrs compressor, Amana 16 SEER includes a lifetime warranty on the compressor. Right now on debating between Amana and Rheem to replace the Trane in my house, 16 SEER or better. The difficulty of the job is rated 8 out of 10. I do feel the estimates are high, I was expecting something no more than $7,500-$8,000.
Prices include equipment and installation. Any advice are welcome….
Hi Jorge,
The price is a bit higher than expected but your project difficulty is above average based on 8-10 hours your said. Is there duct modifications included in this project?
Yes, the estimates I’m getting are high.
This site has been an enormous help in researching the right heat pump and following the advice to get three or more estimates. Thank you for all the information so readily available.
I received another estimate for a Trane heat pump/ split unit / 4 ton/ 16 SEER/ Gam5 variable speed, 4-ton air handler, two wifi thermostats (Honeywell Tpro). This quote includes some duct modifications and new dampers. 5 yrs labor warranty, and 10yrs parts/ 10yrs compressor for a total of $11,400.
Another company (on the preview post) subjected the replacement of the dampers costing an extra $2000, which would bring the total to over $12,000 on a Rheem 4ton /14 SEER, way too much.
One factor driving the cost of this project is the difficulty level. The air handler is located in the attic (tight space). I requested about four estimates from reputable businesses (using Networx, Duke Energy ). Installation and price will be my deciding factor on who I will pick to get the project done. I’m leaning toward Trane and second Rheem. I will provide an update.