Heil/Tempstar Heat Pump Prices and Reviews 2020

heil heat pump buying guide

Note: Before you dive into the specific brand review, we highly recommend you to read our elaborate Heat Pump Buying Guide in advance, there are several crucial steps you need to take before you even start to think about the brand.

Heil and Tempstar are made by International Comfort Products (ICP), a large manufacturer of residential heating and air conditioning equipment. ICP is owned by United Technologies, the parent company of Carrier and Bryant. Most Heil and Tempstar HVAC products are distinct from Carrier and Bryant but identical to regional ICP brands like Comfortmaker and Arcoaire.

This Tempstar and Heil heat pump guide is designed to allow you to research heat pump models, their efficiency and performance features plus heat pump prices by model and size. Heil and Tempstar heat pump installation costs are included, so you’ll have a clear idea of what to expect when you get estimates from local dealers.

If you’re still deciding if a heat pump is the right choice for your home, there’s a wealth of information in our Heat Pump Buying Guide with brand reviews, sizing a heat pump and much more.

Heil and Tempstar Heat Pump Unique Features

There are several performance features worth noting in these Heil and Tempstar heat pumps. Consider these Tempstar heat pumps and Heil heat pumps pros.

The top models, the Heil QuietComfort Deluxe 18 HVH8 and the Tempstar Deluxe TVH8 with SmartSense feature condensers with compressors with 5 unique stages of heating and air conditioning ranging in capacity from 25% to 100%. Low-capacity heating and air conditioning is more efficient, quieter and more precise.  The 19 SEER is good; the 11 HSPF heating is near the top of the industry. Only Carrier and Bryant top models with 13 HSPF are more efficient when heating.

The Observer thermostat is WiFi-enabled for remote monitoring and control. This can help you lower energy use, turning your system down while you’re away, and turning it back up before you arrive home. The unit does not have geofencing like the ecobee 4 and Lux Geo.

All heat pump models from these brands can be used in dual fuel systems with a gas furnace. Dual fuel, also called hybrid, systems are ideal for cold climates. The system heats with the heat pump when temperatures are above the switch point, which is usually set in the mid-30s Fahrenheit. When the temperature drops below the point, the system automatically switches to the furnace for heating, and back again when temperatures rise. Dual fuel systems cost more than an AC and gas furnace split system, but they’re operating costs are lower.

Finally, Heil and Tempstar offer 10-year and 5-year complete unit replacement warranties on most models. If the compressor fails during that time, the entire outdoor unit will be replaced.

Tempstar and Heil Heat Pump Cons

The brands don’t make modulating heat pumps, as most top brands do. Modulating, also called variable-capacity, compressors offer the most comfortable heating and air conditioning and the highest efficiencies. See the Lennox XP25, for example, with a SEER rating of 23.5 compared with the 19 SEER of the best from these brands. The 5-speed compressors of the top model from each brand is the closest thing to it.

Here’s the good and bad of communicating HVAC systems. Heil and Tempstar offer ICP’s version of communicating technology called Observer. See the table below for models it’s available with as an option. In communicating HVAC systems, the components share conditions and performance data to coordinate the most precise heating and air conditioning the system can produce. This offers maximum efficiency and control.

The downside is that communicating technology is slightly more susceptible to mechanical/control board issues. Each communicating technology is proprietary, so if you choose this option, you’ll need the Observer wall control thermostat, an upgrade of about $400. We recommend that you read our Communicating vs. Non-communicating HVAC Guide before buying one of these expensive systems.

Heil and Tempstar Model Reviews and Recommendation

There are 10 heat pump models divided into three series to group them by performance and efficiency. This table summarizes the essential features of each.

Heil Series & ModelTempstar Series & ModelSEERHSPFCompressorCommunicatingOther
QuietComfort Deluxe HVH8Deluxe 18 SmartSense TVH819112-stageOptionalEnergy Star
QuietComfort Deluxe HCH6Deluxe 16 TCH617.59.52-stageOptionalEnergy Star
QuiteComfort 16 HSH6QuietComfort 16 TSH6169Single-stageNoEnergy Star
QuietComfort 15 HSH5QuietComfort 15 TSH5169Single-stageNoEnergy Star
QuietComfort 14 HSH4QuietComfort 14 TSH4148.2Single-stageNo
Performance 16 NXH6Performance 16 NXH6158.5Single-stageNoEnergy Star
Performance 15 NXH5Performance 15 NXH5158.5Single-stageNoEnergy Star
Performance 14 N4H4Performance 14 N4H4148.2Single-stageNo
Performance 14 N4H4**CPerformance 14 N4H4**C148.2Single-stageNo
Performance 14 NH4H4Performance 14 NH4H4148.2Single-stageNo

The Heil HVH8 and HCH6 and the Tempstar TVH8 and TCH6 are the most efficient models, so they are best suited to climates with weather extremes in summer and winter. If your winters are very cold, combining one of these in a dual fuel split system with an efficient gas furnace would pay back the extra cost in 5-8 years and produce very low utility costs.

The 16 SEER Heil HSH6 and HSH5, and the Tempstar TSH6 and TSH5, offer very good efficiency at the lower cost of a single-stage heat pump. They should be considered where summers are warm but not extreme.

These brands make two specialty heat pumps. The Performance N4H4**C models from each brand are built for coastal environments with coatings to resist the salt in the air. The Performance NH4H4 models are compact heat pumps designed for installation beneath decks and similar locations where space is tight.

Heil and Tempstar Heat Pump Prices

Heil Models
Tempstar Models
System Only
System Installed
Deluxe HVH8 Deluxe SmartSense TVH8 19 $3,635-$4,695 $5,635-$7,745
Deluxe HCH6 Deluxe TCH6 17.5 $3,255-$4,300 $5,255-$7,400
HSH6 TSH6 16 $2,635-$3,525 $4,635-$6,600
HSH5 TSH5 16 $2,475-$3,335 $4,475-$3,285
HSH4 TSH4 14 $2,160-$3,085 $4,100-$6,115
NXH6 NXH6 15 $2,200-$3,115 $4,185-$6,025
NXH5 NXH5 15 $2,075-$3,000 $4,085-$5,950
N4H4 N4H4 14 $1,695-$2,550 $2,695-$5,600
N4H4**C N4H4**C 14 $1,455-$2,365 $3,425-$5,365
NH4H4 NH4H4 14 $1,225-$2,295 $3,125-$5,415

The Tempstar Deluxe and Heil QuietComfort Deluxe heat pumps are offered in sizes from 2-5 tons, or 24,000 BTU to 60,000 BTU. All other models range from 1.5 tons (18,000 BTU) to 5 tons.

This table of Tempstar and Heil heat pump prices is useful when comparing prices with the many other brands we’ve reviewed. Just use our search box to find other brand heat pump reviews.

Note that the installed cost includes the labor required plus all necessary parts such as a pad to place it on, refrigerant line sets and refrigerant. If the heat pump you’re installing has performance features such as two-stage heating that your current thermostat doesn’t support, you’ll need a new thermostat too. The $400 for the QuietComfort wall control for Observer-optional models is not included, since it is not standard equipment.

Heil and Tempstar Heat Pump Prices by Size

Heat Pump Size
Home Size
System Only
System Installed Cost
1.5 ton 600-1000 sf $1,225-$3,255
2 ton 1001-1300 sf $1,385-$3,635
2.5 ton 1301-1600 sf $1,445-$3,395
3 ton 1601-1900 sf $1,675-$3,550
3.5 ton 1901-2200 sf $1,745-$3,885 $2,825-$6,945
4 ton 2201-2600 sf $1,935-$4,275 $3,775-$7,150
5 ton 2601-3200 sf $2,295-$4,695 $4,265-$7,445

Knowing what size heat pump you need is an essential factor in the buying process. Your HVAC pro should use industry-standard load calculations like the Manual J test to determine heat pump sizing to match your home’s climate, size, layout, building materials, orientation and more factors.

If your home’s energy efficiency has been upgraded since the last heat pump was installed, then you might need a smaller heat pump this time. Upgrades that increase energy efficiency include attic insulation, energy-efficient replacement windows and a solar-reflective roof. This list from the Department of Energy will help you identify upgrades that have been made and others to consider.

This table prices heat pumps from these brands by size. Keep in mind that the range for each size starts with the least efficient, single-stage models to the most efficient, HVH8 and TVH8 heat pumps.

Shared Prices and Reviews By Reader

Brand & Model & Size
Home Location
Home Size
$4,230 Comfort DXT+ 3 ton Austin, TX 3000 sqft
The 3 ton 18 SEER is one of the efficient Heil pumps I have found in the online market. I have had this heat pump for three years, and I am yet to have any issues with its performance. It does give not only good value for your money as to the question of price but also efficient in performance. The one challenge I experienced was during installation. The pump has a quite complicated system, and unless you one of the certified HVAC technician, you need not be installing the unit all by yourself. You better off hire a qualified and experienced professional to do the work. If I need to purchase another pump, I will purchase from Heil again, I would highly recommend this.
$3,600 Comfort DXT+ Dallas, TX 2200 sqft
My 2 ton Heil DXT+ heat pump works well. I bought this one after my neighbor recommended that I purchase this brand. I bought my Heil DXT+ pump about five years ago, and it is still working efficiently. It performs a great job by keeping my house warm in winter and also cooling the room during summer. I have not done any repairs or replacements so far. I recently added some heating and cooling central air system because I wanted an upgrade.
$4,200 Comfort DX 3 Florida 1900 sqft
So far it has shown great performance and I like it. It comes with a five-year compressor warranty and the parts warranty. It is so mute compared to other units that I had before and also more efficient and reliable. It uses up little space and can perfectly fit into spaces that some units cannot. It is energy star rated making it the best option because the energy star rating is an assurance that this is an excellent product. I would recommend this to my friends and family, and If I were to buy another heat pump, I would buy this exact model.
$7,200 Comfort DXT+ CA 3200 sqft
Bad experience. My neighbor installed Trane XR15 for less than $7000 and my contractors ask me $3500 for the installation.
$3,930 HC4H Horizontal 4 ton Quakertown 2800 sqft
This unit has brought down my electric use as compared to the old 16 seer system I had before.
$8,800 5 ton Heil 16 Cincinnati, OH 3900 sqft
My ten-year-old 5 ton Heil entry heat pump is still running efficiently. The only part I ever replaced was the blower motor once in the ten years it has served me. The outdoor unit has not been replaced yet .If you have the heat pump installed by a qualified technician especially an HVAC technician, then your heat pump will last longer, and you will not have to replace or repair the unit now and then. Proper installation is essential for any heat pump. Also, buy from a well-known company like Heil and any brand will obviously last.

How to Get the Best Heil Heat Pump Prices?

  • Firstly, keep in mind that installation quality is always the most important thing for heat pump project. So never sacrifice contractor quality for lower price.
  • Secondly, remember to look up the latest tax credit and rebates.
  • Thirdly, ask for at least 3 bids before you make the decision. You can click here to get 3 free estimates for your local contractor, and this estimate already takes rebates and tax credit into consideration and filter unqualified contractors automatically.

At last, once you chose the right contractor, remember to use the tactics from this guide: homeowners tactics when negotiating with HVAC dealer to get the final best price.

Feel free to ask any question by leaving a comment, we will answer any question with actionable tips.

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