Carrier Heat Pump Prices and Reviews 2024

Carrier has been an HVAC industry leader for over 100 years, and their innovative engineering and manufacturing capabilities are reflected in three distinct series of heat pumps designed to meet every budget level and performance expectation.

Carrier’s Features

Carrier incorporates several advanced proprietary technologies in their heat pump line that continue to distinguish them from their competitors.

GreenSpeed Intelligence: The GreenSpeed Intelligence System is available on the Infinity 20 heat pump model. The technology integrates a variable-speed compressor, a multi-speed ECM blower motor and advanced controls to provide exceptional comfort and low operating costs. When matched with the Infinity Series Control Center, the Infinity 20 makes constant real-time adjustments to the speed of the compressor and blower to precisely track outdoor weather conditions and the indoor cooling or heating load. This results in extremely quiet operation, even temperatures in every room and minimal power consumption, especially in relatively mild weather.

Superior Noise Reduction: The Infinity VS series incorporates the Silencer System II. This compact ECM fan motor has a forward-swept fan blade design, a silencer top, a split-post compressor, an isolator plate and a sound hood to minimize vibration, maximize airflow and reduce operational noise.

Hybrid Heat Options: Carrier’s hybrid heating system combines two heating technologies into single unit. When paired with the appropriate thermostat, all three Carrier series heat pumps can be matched with a compatible furnace to maximize efficiency in all weather conditions. When the outdoor temperature rises above 40 degrees Fahrenheit, the heat pump engages and provides economical warmth. As the temperature drops, the furnace takes over since it’s more efficient in extreme weather. Purchasing a Carrier hybrid heating system provides the lowest operating costs in the fall and winter seasons.

Carrier Heat Pump Cons

When considering a Carrier heat pump, it’s important to be aware of potential drawbacks. Carrier heat pumps can have a higher initial purchase price compared to some other brands. This upfront cost may be a significant factor in your decision-making process.

Installation Costs: The sophistication of Carrier heat pump systems often requires professional installation by a certified technician. This can lead to:

  • Increased labor costs
  • Possible need for system customization

Repair and Maintenance: Carrier’s advanced features and proprietary technology might result in:

  • Higher costs for parts due to brand exclusivity
  • Need for specialized service professionals

Carrier’s Models Analysis

ModelSEERHSPFSound LevelCompressorOther
25HNB6**C17.59.567Two-stage COASTAL

*The COASTAL is designed for the homeowners who live near the sea with salty water to be dealt with.

• Comfort Series: The Comfort Series is targeted for the budget conscious consumer. Models are available with efficiencies up to 15 SEER cooling and 8.5 HSPF heating. Every condenser includes a single-stage compressor, WeatherArmor protection and a 10-year limited parts warranty.

• Performance Series: Designed for the mid-level market, the Performance Series offers quiet and reliable operation with efficiencies up to 17.5 SEER and 9.5 HSPF. Performance Series models include all of the features in the Comfort Series plus two-stage compressor options.

• Infinity Series: The Infinity Series represents the ultimate in advanced heat pump operation. Seven different models have efficiencies that range from 15-20 SEER and 8.5-11 HSPF. The condensing units are equipped with two-stage or variable-speed compressors for the ultimate in efficiency and comfort. In addition to all the Performance Series features, the Infinity Series includes a sound compressor blanket, ultra-low noise ratings, an attractive low profile and precise humidity and temperature control.

Take Away For Models

When you’re looking for the most cost-effective heating, the strategy is to find the balance between furnace cost and energy costs. Let’s use the zone map to identify efficiency levels for each that strike that balance:

Suggested SEER and HSPF
Cost-effective Models
Zone 1 & 2 (hot) 18-19 SEER/9.5-10 HSPF
25HNB9, 25VNA9, 25VNA0
Zone 3 & 4 (moderate) 14-15 SEER/8.5 HSPF
25HNH5, 25HCE4
Zone 5 (cool) 15-17 SEER/8.5-9.5 HSPF
25HNH5, 25HNB5, 25HNB6, 25HPB6
Zone 6 (cold) (18 SEER/9.5 HSPF) or (AC + Furnace) 25VNA8
Zone 7 (very cold) (18 SEER/9.5 HSPF) or (AC + Furnace) 25VNA8
Plan to move in the next few years 13-14 SEER/8 HSPF 25HCD3, 25HCE4 or other low-end brands

Note: In Zones 6 and 7, the coldest zones, a system with an efficient gas furnace and small central air conditioner is also a good option; Carrier is one of the premium brands with higher initial cost. If you have the plan of moving house in less than 5 years, we recommend installing some quality but low-end level brands like Payne, Ruud or Armstrong.

Carrier VS Bryant: What’s the Difference?

We found some readers submitting questions about Carrier VS Bryant. Actually, Carrier and Bryant share 90% models with different model names. For the shared models, the units are 99% identical except for the logo.

If the 2 brands come from the same installer, choose the cheap one. If they are from different contractors, the price is not that important. Compare the installer first! As we stressed many times before, installation is the most important part of your HVAC system. It is worth paying more for a good contractor.

Carrier Heat Pump Prices By Model

In order to offer an objective and equal comparison, we set the baseline below:

Each system includes: 3 ton outdoor condenser, 1300-1500 cfm air handler, programmable heat pump thermostat.

Carrier ModelsSystem OnlySystem Installed
Infinity 24 Greenspeed 25VNA4$8,520$14,530
Infinity Greenspeed 25VNA0$7,020$13,030
INFINITY 19 25HNB9$6,060$11,950
INFINITY 18VS 25VNA8$5,700$11,750
INFINITY 16 25HNB6$5,500$10,920
INFINITY 15 25HNB5/25HNH5$5,020$10,700
PERFORMANCE 17 25TPA7$5,260$9,820
PERFORMANCE 15 25HCC5$4,830$9,460
PERFORMANCE 14 25HHA4$4,220$8,460
PERFORMANCE 13 25HCB3$4,020$8,890
COMFORT 15 25SCA5$4,290$8,960
COMFORT 25HCE4/25HCD3$3,940$7,910

Carrier Heat Pump Prices By Size

Before installing your heat pump, an HVAC contractor needs to size your system by “Manual J” calculation. This will take into accounts factors like where you live, how much insulation you have, windows types and directions, and everything else. Then you will get a right-sized heat pump unit ranging from 1.5-ton to 5-ton.

Each Unit includes: Carrier Performance 15 SEER 3-ton outdoor condenser, Carrier 1300-1400 cfm air handler, Carrier programmable thermostat.

Heat Pump SizeHome SizeSystem OnlySystem Installed
1.5 ton600 - 1000 sf$2,190$6,600
2 ton1001 - 1300 sf$2,340$7,180
2.5 ton1301 - 1600 sf$2,530$7,760
3 ton1601 - 1900 sf$2,680$8,360
3.5 ton1901 - 2200 sf$3,180$8,800
4 ton2201 - 2600 sf$3,500$8,190
5 ton2601 - 3200 sf$3,950$9,580

Try this heat pump sizing calculator to get an estimated size for your house.

How to Get the Best Carrier Heat Pump Prices?

  • Firstly, keep in mind that installation quality is always the most important thing for heat pump project. So never sacrifice contractor quality for lower price.
  • Secondly, remember to look up the latest tax credit and rebates.
  • Thirdly, ask for at least 3 bids before you make the decision. You can click here to get 3 free estimates from your local contractors, and this estimate already takes rebates and tax credit into consideration and filter unqualified contractors automatically.

Lastly, once you chose the right contractor, remember to use the tactics from this guide: homeowners tactics when negotiating with HVAC dealer to get the final best price.

What Customers Say About Carrier Heat Pump

Customer feedback on Carrier heat pumps tends to highlight several key aspects of the product.

Efficiency Many users report that their Carrier heat pump operates efficiently, translating to reduced energy costs. They have noticed a significant decrease in their electricity bills since installation.

Reliability A recurring theme in customer testimonials is the reliability of Carrier heat pumps. Owners often mention that their units have been running smoothly for years without major issues.

Noise Level Some customers express satisfaction with the low noise levels of their Carrier heat pumps, which makes them less obtrusive in a home environment.

Customer Service There are mixed reviews regarding Carrier’s customer service. While some state they received prompt and helpful service, others found it challenging to get assistance.

Feature Customer Feedback
Efficiency Positive
Reliability Mostly Positive
Noise Level Positive
Customer Service Mixed

Installation Feedback on installation experiences varies, with some customers praising the ease of setup, while others had difficulty due to what they describe as inadequate instructions.

Please note, individual experiences with Carrier heat pumps may vary and it is recommended to consider a broad range of reviews when making purchasing decisions.

What Contractors Say About Carrier Heat Pump

Contractors who install and service these units often note several key points:

Most contractors report that Carrier heat pumps provide reliable performance. High SEER (Seasonal Energy Efficiency Ratio) ratings are common across the product line, indicating efficiency in energy use.

Carrier’s reputation includes building durable units. Contractors frequently mention the longevity of Carrier heat pumps, emphasizing the importance of proper installation and maintenance.

With technological advancements, Carrier heat pumps are noted for features like variable-speed compressors and Wi-Fi connectivity, which can enhance your comfort and control over the system.

A strong warranty is a significant factor. Contractors point out that Carrier offers competitive warranties, giving you peace of mind.

Professional support is readily available, with contractors noting Carrier’s responsiveness to service calls and technical assistance.

Written by

Rene has worked 10 years in the HVAC field and now is the Senior Comfort Specialist for PICKHVAC. He holds an HVAC associate degree and EPA & R-410A Certifications.

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2 thoughts on “Carrier Heat Pump Prices and Reviews 2024”

  1. Sorry but I am confused by the “Prices by Model” vs the “Prices by Size,” such that if I wanted a system that “includes: 3 ton outdoor condenser, 1300-1500 cfm air handler, programmable heat pump thermostat,” for the Infinity Greenspeed 25VNA0,
    my installed cost should be $12,700?

    Would I then pay for the 3 ton, even though, the 3 ton is stated in the package quoted above at a 15SEER, and additional $8360 installed (plus more because I’d like to get the 20 or higher SEER in the Greenspeed?

    • Hi Louisa,

      The cost by size table is based on 15 SEER 25HCC5 model. The SEER is fixed for each model and you can not upgrade it. Please note this is an average cost for U.S. and your local cost could vary.


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