Trane Heat Pump Reviews & Buying Guide

Note: Before you dive into the specific brand review, we highly recommend you to read our elaborate Heat Pump Buying Guide in advance, there are several crucial steps you need to take before you even start to think about the brand.

(Last Update: Feb 22th, 2017)

Features Compared To Other Brands

The Trane heat pumps are one of the most highly rated by consumers. One of the qualities that make them such as favorite among consumers is their efficiency. The Trane heat pumps have some of the highest SEER ratings. Their newest models have a SEER rating of between 18 and 20. Although there may be heat pumps with a slightly higher SEER rating, none is as quite as a Trane. The company produces the most quite heat pumps. This quieter operation is made possible by the use of variable speed compressor. At 54dB, Trane has the lowest noise levels in the heat pump market. In addition to that, the noise level is comparable to that of a refrigerator.

Other innovative design:

  • Two-stage cooling and three-stage heating on some models
  • Special louvered panels provide protection for the coils
  • Advanced diagnostics on the control board for quick troubleshooting
  • Sound insulation on high-end models

Models Analysis and Recommendation

ModelSEERSound LevelCompressorAccurate ControlOther
XV20i2054VariableTruComfortComfortLink
XL20i19722-SeparetedTruComfortComfortLink
XV181855VariableTruComfortComfortLink
XL18i1873Two-StageNO
XL15i16.2573Single-StageNO
XR151674Single-StageNO
XR1314.575Single-StageNONO Energy Star
XB131478Single-StageNONO Energy Star

*TruComfort is Trane’s patent that accurately controls the temperature by 1/2° and eliminates the temperature fluctuation which can keep you from catching cold in summer.

*Trane Communicating System is an optional function for high-end models with a monthly fee. In my opinion, it is not worth the money. You can install a $200-$300 wifi ColorTouch thermostat instead.

Trane XR Series: The lower tier in Trane’s heat pump product line combines solid efficiency with affordable pricing. Single-stage models are available with efficiencies up to 17 SEER and 9.7 HSPF.
Trane XL Series: The XL series includes inverter compressor technology, a variable speed blower and ComfortLink II communicating technology. Efficiencies range from 17-18 SEER and 9.5-9.6 HSPF. The XL18i features a Two-stage Climatuff compressor.
Trane XV Series: In addition to all of the features in the XL series, the Trane XV Series incorporates a variable speed compressor and variable speed blower to precisely track changes in the outdoor temperature. These devices self-adjust in increments of 1/10th of one percent so the actual indoor temperature stays within one-half degree of the thermostat setting. Models are available with cooling efficiencies up to 21 SEER and 10 HSPF.

Take Away For Models

The compressor is the heart of the heat pump and we suggest you choose at least 2-stage compressor if you have the budget. Single-stage can increase your power bills in the long run. The variable-speed compressor is the latest technology which can drastically decrease the sound level and increase the efficiency. As you can see in the above chart, the XV18 is as low as 55db(please note that 70db is as twice as 55 db). If quietness is your first choice you can choose variable ones, but there used to be a high repair rate and fee for the Trane new technology. ComfortLink is not that useful and sometimes confused users according to our customer feedback.

If you have enough budget, XL18i is a good option with already mature technology and long term feedback. XR13 is another good choice for the low cost and low repair rate. Although you have 10 years warranty for the main parts, you have to pay the labor fee for each repair. Sometimes repair fee is much more than the small parts cost. 

Cons For Trane

• Trane is a premium brand that’s generally more expensive than its competitors
• A special two-wire connector on some models means a proprietary thermostat must be used with the system

What Customers Say About Trane?

Lower Initial Costs than 10 Years Ago

Most claimed initial costs had gone down significantly after a careful analysis of hundreds of customer reviews. It became clear that the initial costs for Trane heat pumps have really gone down. While this used to be a huge issue some time back, the company has really worked hard to bring down initial costs. Although they are still slightly more expensive, they potential saving on the utility bills clients make is totally worth it. Most customers claimed their bill went down by more than half.

Latest Systems Are More Efficient but Require More Maintenance

After reading through thousands of customer reviews, it was quite clear most of them had seen great reductions on their electricity bills. However, what was also clear is that the build quality of the Trane heat pumps has gone down. As a result, most customers who had initially installed a Trane noticed it required more call to the installation company. Older systems could last nearly a decade before requiring any major replacements. Newer models of Trane heat pumps seem to require part replacements within two years of installations.

Lower Build Quality than Past Systems

This was a major complaint among people who have used Trane heat pumps before. The common line used was that they were not what they used to be. Some customers claimed that they had been using a Trane heat pump for over fifteen years. However, they did not foresee their new systems lasting more than ten years. As a result, there was an emphasis on having a comprehensive warranty with the installation companies.

The Installer Matters

What came out clearly from reading hundreds of Trane feedback was the important role the contractor plays. In fact, at least 40% of customers who were experiencing problems with their heat pumps could trace the problem to the installer. Thus, the importance of vetting the contractor thoroughly should not be underestimated. Their role is crucial to ensuring that the heat pump operates efficiently.

Trane Heat Pump Prices By Model

In order to offer an objective and equal comparison, we set the baseline below:

Each model includes: 3 ton outdoor condenser, 1300-1400 cfm air handler, programmable heat pump thermostat.

Trane Models
System Only
System Installed
Trane XV20i $4,740
$12,500
Trane XV18 $3,845
$11,300
Trane XL19i $3,650
$10,870
Trane XL18i $3,450
$9,770
Trane XR17 $3,290
$9,350
Trane XL16i or XR16 $2,960 $8,990
Trane XB16 $2,890 $8,690
Trane XR15 $2,850 $8,470
Trane XL15i $2,760 $8,390
Trane XR14 $2,450 $7,205
Trane XR13 or XB13 $2,185 $6,950

Trane Heat Pump Prices By Size

Before installing your heat pump, an HVAC contractor needs to size your system by “Manual J” calculation. This will take into accounts factors like where you live, how much insulation you have, windows types and directions, and everything else. Then you will get a right sized heat pump unit ranging from 1.5-ton to 5-ton.

Each Unit includes: Trane XR15 3-ton outdoor condenser, Trane 1300-1400 cfm air handler, programmable heat pump thermostat.

Heat Pump Size
Home Size
System Only
System Installed
1.5 ton 600-1000 sf $2,240
$6,800
2 ton 1001-1300 sf $2,450
$7,450
2.5 ton 1301-1600 sf $2,650
$7,970
3 ton 1601-1900 sf $2,850
$8,350
3.5 ton 1901-2200 sf $3,160 $8,590
4 ton 2201-2600 sf $3,550 $8,970
5 ton 2601-3200 sf $4,060 $10,390

Reader Shared Prices and Details

Price
Brand & Model & Size
Home Location
Home Size
$6,100 Trane XB14 Miami, FL 2200sqft
Five years after installation, the heat pump continues to function flawlessly. I have nothing but praise for this system. It has cut my electricity bill by about $120 dollars since installation.
$6,500 Trane XR13 Houston, TX 1900sqft
I had the Trane XR13 installed in2013. So far, the product has continued to operate smoothly. I should mention that the Trane is the quietest heat pump I have ever used. In addition, the ten-year warranty is quite comprehensive. This lowers the cost of operating the system greatly. This is in addition to the high efficiency that the system offers.
$7,200 Trane XL14i San Francisco, CA 2400sqft
I had my old system, which was twelve years old replaced in 2011. This is my second Trane and so far, I love my experience. In addition, the new unit is quiet and definitely save me a lot of my bills. The system came with a twelve-year warranty, which is amazing. I would definitely buy another Trane if I had to.
$9,300 Trane XV20i Scottsdale, AZ 2000sqft
I purchased the system in February 2013. However, only a few weeks later, it needed a part changed. The spare part was out of stock and I had to wait three weeks before new parts shipped in. Overall, the heat pump has been working great except for that one incident. The cost saving on my electricity bill was totally worth the wait.
$6,900 Trane XL15i 16 SEER 3-Ton San Antonio, TX 1800sqft
I installed this system for a condominium I own in Florida. The system continues to run efficiently and I have made great savings on the electricity bill. However, to my horror, I learned that my ten-year warranty had been reduced to five years. This was because I failed to register the warranty within sixty-one days of purchase on the Trane website. Although I was not happy about that, the savings I make with this heat pump are totally worth it.
$7,650 Trane XR15 16.5 SEER 2-Ton Los Angeles, CA 2300sqft
I purchased my Trane XR15 in 2010. I was pulled to it by the low costs and higher efficiency. Since I installed the system, I have had to replace the evaporator coil twice The installation technician commented that the build quality of the Trane has really dropped. However, it still runs efficiently and I would definitely buy a Trane again if I had to.

How to Get the Best Trane Heat Pump Prices?

  • Firstly, keep in mind that installation quality is always the most important thing for heat pump project. So never sacrifice contractor quality for lower price.
  • Secondly, remember to look up the latest tax credit and rebates.
  • Thirdly, ask for at least 3 bids before you make the decision. You can click here to get 3 free estimates for you local contractor, and this estimate already takes rebates and tax credit into consideration and filter unqualified contractors automatically.

Lastly, once you chose the right contractor, remember to use the tactics from this guide: homeowners tactics when negotiating with HVAC dealer to get the final best price.

Feel free to ask any question by leaving a comment, we will answer any question with actionable tips.

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