Ruud Heat Pump Reviews and Buying Guide 2018

Ruud heat pump buying guide

Note: Before you dive into the specific brand review, we highly recommend you to read our elaborate Heat Pump Buying Guide in advance, there are several crucial steps you need to take before you even start to think about the brand.

What’s Ruud and Unique Features

Ruud was founded almost a hundred years ago as an automated water heater maker. Since then, the company has branched into HVAC systems. The company is owned by Rheem, which is owned by a private company, which has headquarters in Nagoya, Japan. Moreover, the company offers a number of economic models, in addition to some high-efficiency models.

Actually Ruud doesn’t  have so many Unique features like Trane and Carrier. Unique features only include the Comfort control system and awesome humidity control.  Ruud manufacturers its heat pumps for highly durable and low costs. Ruud never compete for the high-end market but has a great reputation in manufacturing the ordinary HVAC system. With less marketing promotion for Ruud, you can get a lower price than other famous brands.

Model Analisis Guide

Ultra UPRL-JEC179.8Two-StageLow Profile
Ultra UPQL-JEZ15.59.5Single-StageLow Profile
Achiever Plus UP1718.59.5Three-StageCopeland Scroll Compressor
Achiever R1514-158.5Single-Stage
Achiever UPNL-JAZ, UPQL-JAZ15.59.5Two-StageLow Profile
Value 13PJL, 13PJP, 15PJL, 14PJM158.5Two-StageEasy to maintain

If you have read the buying guides for Trane and Carrier, you will find that there are not any outstanding parameters for even top models. But you can get an outstanding price. We recommend Achiever Plus Series UP17 model with a three-stage Copeland compressor. Copeland compressors are used in almost all brands except for Trane and have a very low repair rate.  The three-stage compressor can drastically decrease the noise-level and increase the efficiency. UPNL-JAZ is another good choice which has the industries lowest profile design at just 33 inches. The two-stage compressor is enough for saving the power bill. If you have the plan to move house in next few years, a single-stage 13PJL can save you a lot initial cost. 13PJL is a mature less-efficient model with very low repair rate in the 10 years. If the 18.5 SEER cannot satisfy you long-term money back plan, you can move to Carrier and Trane with a Highest 23.5 SEER.

Extracted Tags from Customer & Contractor Reviews

Highly Durable

After going the customer reviews, most of them were quite impressed by the Ruud heat pumps. Even customers who had installed the economy class heat pumps were quite by the durability of the units. Some customers, who had tested the efficiency of the heat pumps, claimed it had not changed. Other heat pumps such as Trane or Carrier tend to lose a huge percentage of efficiency after about fifteen years of use.

Refrigerant Leaking

Quite a number of customers complained about the Freon leaking from their heat pumps. This Freon leak appears after about three years of use according to customer feedback. The problem was easily identifiable; replacement of the faulty part would usually work quite efficiently. Consequently, the cause of the Freon leak is most likely normal wear and tear than a particular problem with the heat pumps.

The Warranty Does Not Cover Freon Replacement or Labor Costs

After going through a number of customer reviews, it came out clearly that labor was not part of the warranty. As a result, it could at times become very costly to repair the unit. This is especially so as the unit ages and requires more parts replaced. Although the company would provide for replacement of damaged parts, Freon is not offered. Customers have to purchase the Freon themselves or have the unit refilled at a cost to them.

Low Price

Compared to Trane, Carrier and Lennox, Ruud has a relatively low price. A decent number of contractors recommend Ruud as the first choice for their customers.

Ruud Heat Pump Prices By Model

In order to offer an objective and equal comparison, we set the baseline below:

Each model includes: 3-ton outdoor condenser, 1300-1400 CFM air handler, programmable heat pump thermostat.

System Only
System Installed
Prestige Series: RP20$2,220$6,250
Classic Plus Series: RP17$1,935$5,640
Go Classic Series: RP15$1,870$5,530
Classic Series: RP14$1,535$5,335
Classic Series: RP14-F$1,220$4,950

Ruud Heat Pump Prices By Size

Before installing your heat pump, an HVAC contractor needs to size your system by “Manual J” calculation. This will take into accounts factors like where you live, how much insulation you have, windows types and directions, and everything else. Then you will get a right-sized heat pump unit ranging from 1.5-ton to 5-ton.

Each Unit includes: Ruud 3-ton outdoor condenser, 1300-1400 CFM air handler, programmable heat pump thermostat.

Heat Pump Size
Home Size
System Only
System Installed
1.5 ton600-1000 sf$1,370
2 ton1001-1300 sf$1,540
2.5 ton1301-1600 sf$1,770
3 ton1601-1900 sf$1,940
3.5 ton1901-2200 sf$2,220$5,950
4 ton2201-2600 sf$2,630$6,250
5 ton2601-3200 sf$3,150$6,940

 Customer Shared Prices and Details

Brand & Model & Size
Home Location
Home Size
$4,000Ruud Ultra 2 StageCumming, GA2800 sqft
I installed this 3-ton unit after my old Trane system became too inefficient. The contractor conducted and size calculation and did a ductwork replacement. Since the ductwork was replaced, my house has become quieter. I only noticed after turning on the new heat pump, my old Trane was quite loud and I had gotten used to living in a noisy house.
$4,750Ruud Value 15PJLHendersonville, NC1900 sqft
This is actually the first time I have installed a heat pump. The unit runs efficiently, it has helped me to reduce my electricity bill almost by half. I knew the contractor would be crucial to a quality installation. Therefore, I did my research and found a good quality installation company. It has been three years and the unit is still running smoothly.
$4,550Ruud Value 13PJLKansas City, MO2200 sqft
Despite this unit having one of the lowest SEER ratings of any Ruud heat pump, it is quite impressive. My electricity bill has dropped drastically, which I attribute solely to the installation of this heat pump. Make sure that a contractor does not install an oversized unit in your home. You will end up paying more than you should. Always do your own calculations to confirm their figures.
$6,800Ruud Ultra UPQL-JEZHarrisburg, PA3000 sqft
Had this unit installed as a replacement after my Goodman completely broke down. Two years and it is working great. With the amount of savings I have made on the electricity bill, I would definitely purchase another Ruud.
$4,500Ruud Value 13PJLDouglass, KS2000 sqft
This is a well-priced unit. I do not think there is any other heat manufacturer who offers so much value for each purchase. The unit works exceptionally well four years after installation. By the time I replace it, I estimate I will have recovered my entire investment. I would definitely recommend a Ruud over any other brand.
$7,300Ruud Achiever UPNL-AZLandrum, SC3200 sqft
I had my 4-ton unit installed some time back. Since installation, I can attest that my bill has gone down. The true test of quality lies in a heat pump’s ability to bring costs down. While some brands are super quiet, the kind of savings one makes are hardly worth it. It has been four years now and my Ruud continues to operate smoothly.

How to Get the Best Ruud Heat Pump Prices?

  • Firstly, keep in mind that installation quality is always the most important thing for heat pump project. So never sacrifice contractor quality for lower price.
  • Secondly, remember to look up the latest tax credit and rebates.
  • Thirdly, ask for at least 3 bids before you make the decision. You can click here to get 3 free estimates for your local contractor, and this estimate already takes rebates and tax credit into consideration and filter unqualified contractors automatically.

At last, once you chose the right contractor, remember to use the tactics from this guide: homeowners tactics when negotiating with HVAC dealer to get the final best price.

Feel free to ask any question by leaving a comment, we will answer any question with actionable tips.

2 comments… add one
  • You need to add the wattage to your page. Some of us want to know how much wattage they use.

    • Thanks so much for the suggestion, I will consider to add it later.


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